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WSU Password Setup and Reset

 

Reminder when changing password:

  • User name for password reset is:
    your myWSUID@wichita.edu (for example a111b111@wichita.edu)

Password Requirements

Questions?

Contact Help Desk
1845 Fairmount St.
Wichita, Kansas 67260

Help Desk main page

Mobile App for MS Authenticator

Click the link below for information and set up instructions for Microsoft's Authentication App for Mobile Devices.

Click for link to MS Authentication Link information

Multifactor Authentication for Students

Multifactor Authentication for WSU Employees (DUO)

Setup & Reset Your WSU Password

Wichita State University uses Microsoft's password recovery account (also referenced as Self Service Password Reset (SSPR)) for password reset/recovery. Below you will find information on setting up and resetting your myWSU password.

Are you a new student or WSU employee?

New users will receive an email from WSU with instructions on how to set up their myWSU password. Select the dropdown below for instructions on password setup.

NOTE:  Username is your myWSUID@wichita.edu (for example: x111y222@wichita.edu)

Select the drop down below for additional information:

NEW USERS: How to set up your myWSU password

Please see the following steps to set up your myWSU password for the first time.

Please use Private or Incognito window when setting up your password. Click here for information on accessing Private/Incognito browser windows

  • In a web browser, go to mywsu.wichita.edu and select Can't access your account?
    myWSU sign in screen
  • Select Work or School account

 Work or School Account  

  • Enter your Username and verfication infomation requested, Click Next
    NOTE:  Your username is NOT your email address. 

               Get Back Into Your Account

  • Authenticate using the email already on file with Wichita State University
  • Enter the verification code provided
  • Enter New Password
    Note: Error will appear if the password does not meet the required criteria.
    Password Requirements
  • Click Finish

Reset WSU Password

See below for steps on how to reset/recover you myWSU password.

Please use Private or Incognito window when resetting your password to accurately reset your password. Click here for information on accessing Private/Incognito browser windows

  • In a web browser go to mywsu.wichita.edu and select Can't access your account
    myWSU sign in
  • Select Work or School account

Work or School Account

  • OR
  • Go to m365.wichita.edu, and select Forgot Password in the Enter Password window
    Image of Microsoft login screen and forgot password
  • Enter Username and enter the characters displayed to verify that you are not a bot.
    NOTE:  Your username is NOT your email address. 
    • Username is:  your myWSU ID@wichita.edu
      (for example: x111y222@wichita.edu)
      Image of login screen
  • Verify identity
    Depending on what verification options were set up verify your identity using one of the following options:

Email

Email - must use a non-WSU email address currently on file
image of step listed above

Mobile Phone

Mobile Phone
image of step listed above

Office Phone

Office Phone
image of step listed above

  • Enter the verification code provided
  • Enter New Password
    Note: Error will appear if the password does not meet the required criteria.
    Password Requirements
    image of step listed above
  • Message will be received stating that password has been reset
    image of step listed above

Next Steps

After creating a password it is strongly recommended that users set up a secondary authentication method.

  • Log into m365.wichita.edu BEFORE logging into myWSU to set up a secondary authentication method. 
    Use wsuid@wichita.edu (example: x111y222@wichita.edu) and WSU ID password
  • While in Office365 you can add or update authentication methods/devices under Settings. See FAQs below for further information.

FAQs

What if my Phone number changes?

If your authentication method is no longer accurate and needs to be changed, please contact ITS Help Desk during business hours. For security purposes users will need to contact Help Desk directly for identity verification.

Contact Information:  316-978-4357, option 1

How to add more than one verification method

Additional verification methods (for example a second phone number) can be added by logging onto the Office365 site, or using the mobile application.

To add a second verification method:

  • Login to m365.wichita.edu
    Use:  myWSUID@wichita.edu (x111x222@wichita.edu) & myWSU ID password
  • Click your name on the bottom left, then click 'View account'

  • Click Security info to update, or add methods

Image of security information and the steps listed below

    1. Click 'Add sign-in method' to add a method, and follow the required steps
    2. Click 'Enable two-step verification' to include as an option for two step verification, and follow the required steps
    3. Click 'Delete' to remove the method
  • Information regarding the mobile application is listed above.

How long do I need to wait before I can change my password again?

If you unsuccessfully tried to change your password up to 10 times in a row you will need to wait 1 hour before trying again.

Click below for password requirements:
Password Requirements

Which web browsers work best when changing my password?

WSU Passwords can be changed using any web browser.

NOTE:  Please use Private or Incognito window when resetting your password to accurately reset your password. Click here for information on accessing Private/Incognito browser windows

For any questions or assistance please contact ITS Help Desk at helpdesk@wichita.edu or (316) 978-4357, Option 1.

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