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Desktop Support

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Who We Are

ITS Desktop Support provides friendly and comprehensive technology support for faculty and staff at Wichita State University*. We can handle all your support needs, including but not limited to:

  •  Hardware and Software setup and installation
    • Desktop computers, laptops, all-in-ones, tablets, monitors, and printers
  •  Hardware, Operating System, and Software configuration, and troubleshooting
    •  Microsoft Office, Adobe Creative Cloud, and other common software applications
    •  Microsoft Windows 10 and Apple macOS

Meet Our Staff

Jessica Wolf, Manager, ITS Desktop Support 

ITS Desktop Support Core Team 

  • Justin Beek, Desktop Support Specialist
  • Kameron McKinney, Asset Control Specialist
  • Danny Ortiz, Desktop Support Specialist
  • Dylan Shank, Desktop Support Specialist
  • Daniel Towle, Desktop Support Specialist

Desktop Support Departmental Technicians

 Industrial Engineering and Dean’s Office:

  • Cameron Head, Desktop Support Specialist
  • Omar Bakr, Desktop Support Student Assistant

 Financial Operations:

  • Dennis Hess, Senior Desktop Support Specialist
  • Tina Shank, Desktop Support Specialist

 Media Resources Center:

  • Colton Wasinger, Technology Support Specialist

 College of Health Professions:

  • Cory Rooney, Desktop Support Specialist

 Trio Program:

  • Alex Wolfe, Desktop Support Student Assistant

 College of Applied Studies:

  •  Mohtasibuddin Mohammed , Desktop Support Student Assistant

 Go create:

  •  Denzel Nyatsanza , Desktop Support Student Assistant

Ablah Library:

  • Anthony Caldwell, Desktop Support Specialist
  • Alvee Islam, Desktop Support Specialist
  • Abdul Mohammad, Desktop Support Specialist
  • Syed Tariq, Desktop Support Specialist

 *Some departments on campus are supported by internal departmental personnel and do not fall under ITS Desktop Support. Those individuals are listed here.

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