Wichita State University
Office Hours
Helpful Hints
Contacting our office by phone
If you would like specific information about your financial aid, you must have your
OneStop Security Question. Log into your myWSU account, and on the Home tab under Looking for, select Manage your OneStop Security Question
(Telephone Access Code). Your TAC will be displayed.
If you are calling on behalf of a student about specific information, you must be
authorized as a proxy by the student and provide the appropriate passphrase. Additional
information is available at wichita.edu/proxy.
Visiting our office in person
Appointments are required. Bring a photo ID, such as your shocker card or driver's
license, so we can verify your identify before discussing any sensitive account information.
Contacting our office by email
Email requests for information about your financial aid must come from your Wichita
State email address (@shockers.wichita.edu). This helps safeguard your personal information.
Submitting documentation to our office
Student Drop Box (Preferred Electronic Method): If you need to submit any documentation to office (such as signed forms and tax/income
information), upload it via the secure WSU Student Drop Box. Scanned PDFs can be uploaded
within your myWSU portal. Select the Finance tab and then select “Student Drop Box” to upload your documents
securely.
Mail or Fax: If you choose to mail or fax documentation to our office, include your myWSU ID on the top of each page.
Financial Aid Hours & Contact Information
Call or Chat with Us
Financial Aid Representatives are available for phone and chat 24 hours a day, 7 days a week, 365 days a year!
Phone: (316) 978-3430 or Chat: wichita.edu/OneStop
Students: If you would like specific information about your financial aid by phone, be sure to have your OneStop Security Question. Log into your myWSU account, and on the Home tab under Looking for, select Manage your OneStop Security Question (Telephone Access Code). Your TAC will be displayed.
Parents/Spouses/Others: If you would like specific information about a student's account, you must be authorized as a "proxy" by the student and give the appropriate passphrase. Additional information is available at wichita.edu/proxy.
Office Hours
Monday - Friday: 8 a.m.- 5 p.m.
Location: Jardine Hall, Room 203
Our building is located east of Hillside and north of 17th Street. It is just west of the Rhatigan Student Center and north of McKinley Hall. Visitors may park in Lot 7 directly south of the Rhatigan Student Center and adjacent to the parking garage - click here to find out more about visitor parking on campus.
Appointments available: Visit wichita.edu/finaidappt to schedule.
Walk-ins welcome: Visitors may experience wait times for walk-in assistance, especially during August and January. Please note there is limited availability daily from 12-1 pm and 4-5 pm. You may be directed to schedule an appointment on a future date.
Submit Documentation to Us
Student Drop Box (Preferred Electronic Method): myWSU portal
Students: Scan and return sensitive documentation as a PDF file within your myWSU portal. Select the Finance tab and then select “Student Drop Box” to upload your documents securely.
Mail:
Office of Financial Aid
Wichita State University
1845 Fairmount, Box 24
Wichita, KS 67260-0024
Fax:
(316) 978-3396
Scholarship Checks
If your scholarship check is made payable to Wichita State University (WSU) or co-payable to you and WSU (meaning it was written to you and WSU), it must be submitted to the Office of Financial Aid & Scholarships for processing.
If the check is co-payable to you, endorse the check on the back of the check by signing your name in pen in the endorsement section.
Beginning July 1 of each year, the scholarships are credited to your WSU account within 5 business days after receipt.
Scholarship checks can be mailed to:
Office of Financial Aid
Attn: Scholarships
1845 Fairmount, Box 24
Wichita, KS 67260-0024
The financial aid staff has been extremely helpful! Most importantly, I have always felt comfortable asking questions and double checking all my financial aid with everyone working in the office.