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Appointments

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Call or chat with us. We're available via phone or chat 24/7/365!

Phone: (316) 978-3430 

Students: If you would like specific information about your financial aid by phone or chat, be sure to have your OneStop Access Code. To get your code, log into your myWSU account and click on the "View your OneStop Access Code" link.

Parents/Spouses/Others: If you would like specific information about a student's account, you must be authorized as a "proxy" by the student and give the appropriate passphrase. Read about proxy at wichita.edu/proxy.

Contact Us

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Jardine Hall, Room 203

We're Here to Help

Our staff in the Office of Financial Aid can answer your questions and guide you through the process of finding effective solutions to fund your education.

General Questions

Financial Aid: Our time-saving list of Frequently Asked Questions addresses a wide range of general financial aid topics and concerns. 

Tuition, Fees, Billing and Payment Plan Questions: For tuition, fees, billing and payment plan questions, please contact Accounts Receivable 24/7/365 at (316) 978-3333 or by chat at wichita.edu/OneStop. 

Schedule an Appointment

Admitted and current students:

Once admitted, you will be assigned a personal financial aid advisor who can assist you with financial aid and scholarship questions. The best way to schedule your appointment with an advisor is to scroll down below to the appropriate advisor images. You can meet with any advisor that meets your availability. You will then be prompted to use your myWSU ID and password to log into WSU's Navigate system. 

Students who are not yet admitted:

Students who are not yet admitted or who are unable to access Navigate can schedule an appointment at calendly.com/wichitastatefinaid

Financial Aid Advisors

How to Schedule Appointment in Navigate

  1. Select a financial aid advisor above and follow their link.
  2. Log in with your myWSU ID (ex: a123b456) and password.
  3. You should see a "New Appointment" page and the service of "Financial Aid" will be pre-populated for you. Select the type of appointment you would like (such as, "Financial Aid: General questions"). Then, pick a possible date and select the button, "Find Available Time."
  4. Choose an available time with your chosen advisor.
  5. Select how you would like to meet (in-person, virtual, phone). Add any additional comments/questions you'd like to discuss. Then click on "Schedule."

Walk-in Advising

The Office of Financial Aid also welcomes students on a walk-in basis, first-come, first-served, in Jardine Hall, Room 203. Preference is given to students with scheduled appointments. Please note there is limited availability daily from 12-1 pm and 4-5 pm. You may be directed to schedule an appointment on a future date.  

If you have a quick question, skip the line and call or go online. Phone: (316) 978-3430 or Chat: 24/7/365 at wichita.edu/OneStop

If I ever had any questions the Office of Financial Aid at Wichita State was always very helpful!

Senior WSU Student, Finance
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