The safety of the Wichita State University campus community – students, faculty, staff, and guests – is a university imperative. To that end, the university has developed a comprehensive Emergency Operations Plan. The EOP is a living document, constantly under review and revision to adapt to new threats and new technologies in a complicated world.
Revised 01/17/2019; Revised 10/09/2018'; Revised 11/10/2009
The purpose of the Emergency Operations Plan (EOP) is to enable the Presidents’ Executive Team, University emergency responders, and other staff to perform essential emergency planning and response functions that will:
The EOP is a university-wide plan which will:
The Presidents’ Executive Team described in WSU Policy and Procedure Manual Section 20.02, Crisis Management Planning and Preparedness, https://www.wichita.edu/about/policy/ch_20/ch20_02.php. This team is supported by five additional technical working groups: the Critical Incident Planning Group, the Business Continuity Committee, the Care Team, the Communications Team, and the Heath Risk Assessment Committee.
The EOP is compatible with the doctrines and methods expressed in the National Incident Management System (NIMS), the Incident Command System (ICS), the National Response Plan (NRP), Homeland Security Presidential Directive-5 (HSPD-5), Homeland Security Presidential Directive-8 (HSPD-8), Kansas Executive Order 05-03, K.S.A. 48-928, and other similar directives.
Numerous natural or man-made disasters and hazards can pose an actual or potential threat to public health and safety on the University campus. A comprehensive EOP is needed to respond to the effects of critical incidents, crises, and catastrophes.
The EOP may be activated in response to a local, regional, or national crisis or catastrophe that significantly affects the University. The University defines three levels of emergency which may result in the activation of the EOP.
The EOP is designed to enable employees and students to successfully cope with campus critical incidents, crises, and catastrophes. The overall ability of University personnel to respond to any emergency incident will rely primarily upon policies and procedures; emergency building plans and the Emergency Building Coordinator Program; business continuity and recovery plans; and existing or newly created guidelines and directives.
The EOP is local in scope, but is intended to support a comprehensive, multiagency and multi-disciplinary, all-hazards approach to incident management across a range of activities including:
The EOP includes or references emergency building plans, business continuity and recovery plans, emergency contact information, or inclusions intended to support, or modify the EOP during emergency operations conducted in response to a crisis or catastrophe. The EOP may be activated during any of the following incidents, which may include, but are not limited to:
Only the President of the University or in the President’s absence, any member of the Presidents’ Executive Team has the authority to declare a campus state of emergency in order to activate the EOP.
The Presidents’ Executive Team reports to the President of the University. During any prolonged absence from duty, team members must appoint a designee to serve in her/his place. The Team includes the President, the Provost, the Vice President for Finance and Administration, the Vice President for Student Affairs and the General Counsel.
WSU Policy and Procedure Manual Section 20.02 Crisis Management Planning and Preparedness https://www.wichita.edu/about/policy/ch_20/ch20_02.php identifies those members of the Presidents’ Executive Team who have authority to act in the President’s absence. The policy also states the Presidents’ Executive Team shall approve overall priorities and strategies; approve public information reports and instructions; and act as a liaison to governmental and external organizations.
Non-emergency University business functions may be interrupted or suspended during a declared campus crisis or emergency. The emergency functions assigned to specific University staff members identified in the EOP should be as similar as possible to their daily operating job functions. Other University staff members may be redirected from their normal job functions to perform necessary functions contained in the EOP or as determined by the Presidents’ Executive Team.
The initial University emergency response may require transition to the Incident Command System (ICS). Members of the University Police Department (UPD) will usually be the first responders to or discoverers of an incident which may be elevated to a declared campus crisis. The jurisdictional authority of the UPD is defined by law and is referenced in WSU Policy and Procedure Manual Section 18.07 Jurisdictional Authority of University Police Department https://www.wichita.edu/about/policy/ch_18/ch18_07.php
There are numerous variables and conditions which may impact the severity level of any emergency on campus. First responders will initially determine the level of emergency response. The following guidelines describe the three levels of emergency response on campus.
Level 2 and Level 3 emergencies will generally require activation of the University Emergency Operations Center (EOC).
The Presidents’ Executive Team may activate the EOP in response to a critical incident, crisis, or catastrophe in order to: Save lives and property or prevent further damage to the environment or physical plant systems
When the EOP is activated, the Presidents’ Executive Team is in command. The Critical Incident Planning Group and four technical working groups provide operational support for the Presidents’ Executive Team. Additionally, other specific emergency roles will include:
The Presidents’ Executive Team performs a variety of functions as outlined in WSU Policy and Procedure Manual Section 20.02 Crisis Management Planning and Preparedness https://www.wichita.edu/about/policy/ch_20/ch20_02.php including, but not limited to
The Critical Incident Planning Group is responsible for organizing and planning threat assessment and vulnerability assessments on a regular basis. WSU Policy 11 and Procedure Manual Section 20.02 Crisis Management Planning and Preparedness https://www.wichita.edu/about/policy/ch_20/ch20_02.php
This team provides the following functions:
This team provides the following functions:
This team provides the following functions:
Requests for personnel, resources, information, and assistance for the Incident Command Center will usually be forwarded to the Chair of the Critical Incident Planning Group.
The Liaison between the Critical Incident Planning Group and the Presidents’ Executive Team is usually the Chief of the UPD or the Chair of the Critical Incident Planning Group. The Liaison from the Critical Incident Planning Group 14 provides the critical information flow between the Critical Incident Planning Group and Presidents’ Executive Team
The Vice President of Strategic Communications or his designee will fulfill the ICS position known as the Public Information and Media Relations Officer. The Vice President will manage internal status reports; coordinate with the Presidents’ Executive Team to provide external media briefings; and, liaison with any external agency Public Information Officers at the non-University Emergency Operations Center.
Critical Incident Planning Group and ICS Response
The Incident Commander is usually the emergency response commander incharge of the 911 response in the field and the person coordinating all other emergency responders on the scene. The Incident Commander may be the police commander directing the on-scene response to a violent criminal incident. Or, the Incident Commander may be the fire commander directing the operational response to a large fire or rescue operations in a building collapse.
When the EOP is activated, the Critical Incident Planning Group and the other four technical working groups will transition to the ICS model in order for members to most effectively communicate cross-functions, cross-disciplines, and cross-agencies, and to perform as efficiently as possible in a high stress environment. The ICS functional work groups (sections) include:
<Figure 1>
All executives and senior managers (President, Vice Presidents, Associate and Assistant Vice Presidents, Deans, Associate and Assistant Deans, Executive Directors, Directors, Associate and Assistant Directors, and Department Chairs) are considered essential personnel in Level 2 and Level 3 emergencies. Additionally, Building Coordinators are considered essential personnel.
Other essential personnel include all staff members from departments that perform emergency response or support functions such as supplying shelter facilities and residential housing on campus; physical plant care and support functions; and others as identified by the Presidents’ Executive Team.
The roles and responsibilities of essential personnel are to be described in their respective building and departmental emergency plans. The emergency functions assigned to specific University staff members identified in the EOP or building emergency plans should be as similar as possible to their daily operating job functions.
Emergency notification and crisis communications are critical functions during a critical incident, crisis, or catastrophe on campus. WSU Policy and Procedure Manual Section 20.21, https://www.wichita.edu/about/policy/ch_20/ch20_21.php Emergency Response and Evacuation, provides for a campus-wide emergency notification process in certain situations.
The University’s ShockerAlert system facilitates electronic emergency notification to individual employees and students within the University community.
ShockerAlert can automatically send emergency alerts via the following systems:
To receive cell phone text messages, University community members must elect to opt-in. See www.wichita.edu/emergency in order to complete the steps necessary to receive emergency notification by text message.
Emergency mass notification digital message boards are strategically located in campus classrooms, department offices, and in many building lobbies. The message boards normally perform as digital clocks. When emergency notification is activated, however, these digital displays immediately transition into message boards to provide a scrolling emergency text message.
The Presidents’ Executive Team members, the UPD chief or senior officer incharge can decide if the ShockerAlert system should be activated (See Table 1).
The system will be activated for:
Trained personnel, in order of priority, will activate ShockerAlert:
Generally, the Presidents’ Executive Team members reserve the authority to direct the initiation of an emergency notification during all levels of emergency response. Different circumstances and other variables may impact the decision concerning which or how many of the multiple layers of emergency notification might be activated in any given incident (see Table 1).
| Incident |
Message | Responsible for Decision to Notify | Responsible for Dissemination |
Communication Options |
|---|---|---|---|---|
|
LEVEL 1 Bomb threats; localized fire; minor hazardous materials spill; minor utilities disruption; large 1st amendment event; public health alert; tornado warning; weather-related campus closure |
Message with some directive information |
Presidents’ Executive Team [Exception: UPD dispatchers may issue Tornado Warning Alert] |
UPD Dispatcher; Strategic Communications; ITS; Physical Plant |
1. Email 1. Email 2. Text Messaging 3. Message Boards 4. Web Alert on public website 5. myWSU website 6. Campus Info Channel 7. Tornado Siren |
|
LEVEL 2 Major incident or violent acts with implications for campus safety; large fire or structural collapse; major utilities disruption; major hazmat incident |
Message with fill–in the blank details and directive information | Presidents’ Executive Team [Exception: UPD Chief or Senior Officer in Charge] | UPD Dispatcher; Strategic Communications; ITS; Physical Plant |
1. Email 2. Text Messaging 3. Message Boards 4. Web Alert on public website 5. myWSU website 6. Campus Info Channel 7. Tornado Siren |
|
LEVEL 3 Local, regional or national crisis that critically impacts the campus; campus evacuation |
To the extent possible, information disseminated will be incident specific | Presidents’ Executive Team [Exception: UPD Chief or Senior Officer in Charge] | UPD Dispatcher; Strategic Communications; ITS; Physical Plant |
1. Email 2. Text Messaging 3. Message Boards 4. Web Alert on public website 5. myWSU website 6. Campus Info Channel 7. Tornado Siren |
The Incident Commander and other operations section personnel may be at the Command Post located near the critical incident or crisis. The Command Post may be simply a central location of emergency vehicles that responded to the incident or the Command Post may be temporary quarters inside a nearby campus structure.
The Presidents’ Executive Team may decide to establish a University Emergency Operations Center (EOC) during a Level 1 emergency. An EOC will generally be activated during the initial stages of Level 2 and Level 3 emergencies.
Depending upon the nature of the emergency and the location of the EOC, the Presidents’ Executive Team may choose to remain in Morrison Hall, or they may choose to join the Critical Incident Planning Group at the EOC.
Activation of the University Emergency Operations Center
The Presidents’ Executive Team may activate the EOC during an emergency. The primary coordinator for the Presidents’ Executive Team is responsible for equipping, and supplying the EOC.
When the EOC is activated:
<Figure 2>
.
The immediate damage assessment process is managed through the EOC. That assessment includes:
Preplanning is essential in identifying and prioritizing the critical business operations and services necessary to be delivered during an emergency, while maintaining institutional integrity and serving the best interests of the University community, under difficult circumstances.
The Business Continuity Plan was developed in order to ensure the University has the ability to maintain critical services and functions in the event of a disaster or other disruption of service. Business continuity is a process used to restore operations after an unplanned interruption of normal business processes that is beyond the immediate ability of an organization’s normal staff and management structure to control. The recovery response includes information systems, networks, hardware, software and people – not just data. The Business Continuity Plan will be executed after health, life, and safety issues are addressed.
Business continuity planning includes:
Based upon the circumstances of the Level 1, 2, or 3 Emergency, recovery priorities will be determined by the Presidents’ Executive Team. They may choose to set timelines when recovery is required to occur.
In order to prepare University community members to perform competently during a Level 2 or 3 Emergency, senior executives and senior managers are required to create business continuity and recovery plans to protect their essential records and programs for their respective colleges and departments. This is required to insure the University will be able to resume normal business operations within a reasonable period of time and with minimal destruction to critical business records. The ultimate goal will be to resume business operations in order to continue the mission of the University.
Traumatic events can create short-term and long-term psychological effects. The University Care Team will coordinate referrals with outside community resources for our University community members affected by the crisis or catastrophic event. Counseling services will be made available to all students and, employees who desire those services as soon as it is reasonably feasible to deliver those services in a safe and effective manner.
The EOP will be regularly reviewed by the Presidents’ Executive Team.
The Chair of the Critical Incident Planning Group directs the Emergency Building Coordinators Program. Building coordinator representation in each building and department are essential to the success of the EOP. A template is provided to Building Coordinators to insure there is standardization of information concerning emergency building plans. The Critical Incident Planning Group may assist in the regular review and evaluation of emergency building plans. Business Continuity and Recovery Plans The Business Continuity Committee will develop, maintain, and test the continuity and recovery plans. A template is provided to Deans and Directors for the standardization of Business Continuity and Recover Plans. The Business Continuity Committee assists the Presidents’ Executive Team in the regular review and evaluation of college and department Business Continuity and Recovery Plans.
The Critical Incident Planning Group will monitor completion of all required ICS training for University first responders and members of the Presidents’ Executive Team, Critical Incident Planning Group, Business Continuity Committee, Care Team, Communications Team, and Health Risk Assessment Committee.
University first responders (police officers and fire safety officers) MUST complete the following FEMA online courses:
University police supervisors and managers MUST complete the following FEMA online AND state administered classroom courses:
Members of the Presidents’ Executive Team SHOULD complete:
Members of the Critical Incident Planning Group, Business Continuity Committee, Care Team, Communications Team, and Health Risk Assessment Committee SHOULD complete the following FEMA online AND state administered classroom courses:
WSU Policy and Procedure Manual Section 8.18 Eschewing Campus/Workplace Violence https://www.wichita.edu/about/policy/ch_08/ch8_18.php identifies policy in regard to the prevention, deterrence, and response to workplace violence. WSU Policy and Procedure Manual Section 18.02, Emergency Assistance, https://www.wichita.edu/about/policy/ch_08/ch18_02.php, provides information concerning how to respond to crimes. Everyone is asked to assist in making the campus a safe place by being alert to suspicious situations and promptly reporting them.
Wichita State University encourages accurate and prompt reporting of all crimes to the campus police and the appropriate police agencies, when the victim of a crime elects to, or is unable to, make such a report.
The Wichita State University Police Department (UPD) also encourages students, employees and visitors to contact a member of the UPD to report crimes, or incidents that may or may not be crimes, immediately.
Contact the UPD by calling 316-978-3450 or, if calling from a campus phone, dial 911. Time is an extremely important factor in reporting and can mean the difference between a suspect being apprehended or successfully evading law enforcement personnel. In addition to reporting to the UPD, crimes or incidents may also be reported to the Wichita Police Department. To reach the WichitaSedgwick County Emergency Communications dispatcher dial 9-911 from a campus phone or 911 from a cell phone or outside line.
To request an ambulance, the fire department, or the University Police Department for emergency assistance, call the University Police Department at extension 911 from any campus phone or dial 316-978-3450 from a cell phone or outside line. Tell the dispatcher the nature of the request, the name of the caller, location and phone number. If the dispatcher asks the caller to hold, the individual should do so if at all possible. The dispatcher will immediately send an officer and other necessary emergency equipment to the location and then return to the caller to obtain necessary additional information. For nonemergency incidents, call the University Police Department at 316-978-3450. To contact the Wichita-Sedgwick County Emergency Communications from a campus phone, dial 9-911.
In the event of a fire, call the University Police Department at 316-978-3450 or, if calling from a campus phone, dial 911. Go to a safe place and call for help. If possible, pull the building alarm system as you leave the building
To report a situation or condition that poses a threat to the safety and well-being of persons using, passing by or through the facility in question, report it to the fire and safety officer at 316-978-5531. The officer will investigate the situation and recommend corrective action to the appropriate authorities. After normal business hours, report to the University Police Department dispatcher.
Once the police arrive, obey all commands. This may involve your being handcuffed or made to put your hands in the air. This is done for safety reasons, and once circumstances are evaluated by the police, they will give you further directions to follow
You should understand the police response to active shooter situations. Police officers are trained to enter the building as soon as possible and proceed to the area of the shooter(s). They will move quickly and directly.
When you encounter responding police officers they are trained to treat everyone as a potential threat. Comply with any commands given by the police.
Usually there will be commands given to show your hands, drop anything in your hands and to get on the ground. Stay calm and show you are not a threat or the offender. The police may take actions to take control of you, which may include handcuffing.
We do not recommend an automatic evacuation or automatic lock-down of the building. This may place you in danger either from the shooter or responding police. If there is an opportunity to escape, get as far away as possible and do not gather in groups. Once you are in a safe location let 911 know your location and whether you are injured.
COMPLY WITH ANY AND ALL COMMANDS ISSUED BY POLICE OFFICERS.
Early in an incident, police may not be able to rescue people. Remain calm and patient during this time, so as not to interfere with police operations. Injured parties will be rescued when safe. Be prepared to administer first aid if it is safe to do so.
If you are alerted there is a violent or active shooter situation while enroute to the campus STAY AWAY FROM CAMPUS. Alerts and all-clear messages will be issued by email and telephone contacts.
This guide cannot cover every possible situation that might occur but it is a tool that can reduce the number of injuries or death if put into action as soon as a situation develops. Time is the most important factor in the optimal management of these types of situations.
This is a police response situation. Responding UPD officers are trained and equipped to confront an armed suspect.
When a hostile person(s) is actively causing death or serious physical injury or the threat of imminent death or serious physical injury to person(s) on the campus, we recommend the following procedures be implemented:
If you are unable to flee, SHELTER IN PLACE:
If you decide to SHELTER IN PLACE take into consideration the area in which you are hiding
When a hostile person(s) is actively causing deadly harm or the imminent threat of deadly harm within a residence hall, we recommend the following procedures be implemented:
This information could prove helpful if you find yourself a hostage:
Concerning a bomb threat, remain calm and do not panic others. If a written message is received, keep track of the following information:
If the threat is received by telephone, in a calm voice, try to obtain as much information as possible about the bomb and the caller: (KEEP A BOMB THREAT CARD UNDER YOUR PHONE AND USE IT IF A CALL COMES IN!)
If practical, do not hang up the phone, but phone the police from a different telephone. Call the UPD by dialing 911 or 978-3450 (cell phone).
The UPD senior officer on the scene will contact a Presidents’ Executive Team member and recommend a plan of action. A decision on whether or not to evacuate will be based on all available information received at that time.
If the decision is made to evacuate, instruct occupants to take their personal belongings with them; including items such as purses, briefcases, or backpacks, as these types of items could be mistaken as possibly concealing explosives.
If ordered to evacuate, move at least 300 feet away from the building to designated evacuation area and wait for instructions. Stay away from glass.
Some kinds of chemical accidents or attacks may make going outdoors dangerous. Review Chapter 10 University Environmental Health and Safety WSU Policy and Procedure Manual Section https://www.wichita.edu/about/policy/ch_10/ch_10.php
Leaving the area might take too long or put you in greater danger. In such a case it may be safer for you to stay indoors than to go outside.
This means to make a shelter out of the place in which you are located. It is a way for you to make the building as safe as possible to protect yourself until help arrives. You should not try to shelter in a vehicle unless you have no other choice. Vehicles are not airtight enough to give you adequate protection from chemicals.
The following steps may help keep you safe during a CBRNE incident:
Most campus demonstrations are peaceful and people not involved should attempt to carry on business as usual. Avoid provoking or obstructing demonstrators.
One policy governs the use of the University campus for First Amendment activities: WSU Policy and Procedure Manual Section 11.12, Use of University Campus for First Amendment Activities, https://www.wichita.edu/about/policy/ch_11/ch11_12.php
Should a disturbance occur, call the UPD by dialing 911 or 978-3450 (cell phone).
If a disturbance seems to threaten the occupants of the building, report it immediately and take the following actions:
If necessary, your department may decide to cease work operations.
If it becomes necessary to evacuate, follow directions from police. If evacuation occurs, meet at any location designated in your Emergency Building Coordinator Plan and wait for additional instructions and information.
In the event of an earthquake and/or building collapse, the following guidelines shall be adhered to:
The Incident Commander will direct or coordinate all search and rescue efforts, which may include
If the area were to experience an actual earthquake EMS services may be limited.
During an earthquake, remain calm and quickly follow the steps outlined below:
IMPORTANT: After any evacuation, report to your designated campus area assembly point. Stay there until an accurate head count is taken. The Building Coordinator will try to assist in the accounting for all building occupants.
Electrical failures can disrupt work and study activities throughout individual buildings or large areas of the campus. In order to ensure employee, student, and visitor safety, the following guidelines should be followed:
To ensure the safety of patrons or visitors and personnel who use, or maintain the elevators at the University, under no circumstances should anyone, other than a trained and experienced elevator technician attempt to perform repairs to an elevator or its associated equipment, or attempt to rescue any entrapped passenger(s) unless a bona fide emergency, such as a risk to life or a fire, exists.
The only personnel authorized to access elevator shafts and cars, in other than normal usage, are the elevator technicians, the university's elevator contractors, or personnel under the direct supervision of an experienced elevator technician.
WSU Policy and Procedure Manual Section 18.02 Emergency Assistance https://www.wichita.edu/about/policy/ch_18/ch18_02.php describes how community members should respond to fires
Be aware and prepared. All campus community members should plan their evacuation before a fire breaks out. Never ignore the smell of smoke or an alarm.
Natural gas is colorless, non-toxic and odorless, although an odorant is added as the gas is fed into the distribution system. Known as mercaptan, this odorant is an important safety measure because it provides a distinct smell (much like the smell of rotten eggs) in the event of a gas leak. Natural gas is lighter than air and rapidly dissipates into the air when it is released.
If you smell gas or suspect a leak, cease all operations.Take appropriate actions to ensure your personal safety:
WSU Policy and Procedure Manual Section 18.02, Emergency Assistance, https://www.wichita.edu/about/policy/ch_18/ch18_02.php, describes how to respond to medical emergencies.
WSU Policy and Procedure Manual Section 20.04, Tornado Warnings, https://www.wichita.edu/about/policy/ch_20/ch20_04.php, describes how to respond to tornado warnings.
The following resources were utilized in the creation of this plan:
MD: CIPG EOP for WSU 11-10-09
Revision Date: October 9, 2018
Revision Date: January 17, 2019