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Guidelines for Agents

Guidelines for our Wichita State University Agents

Academic Year 2026-2027

(Updated July 30, 2026; Effective August 1, 2026)

 

I. Services Provided to Agents

  1. Service Fees: We will pay you a Service Fee for each of your students who enrolls at Wichita State University as a new student. You may read more about our Service Fee payments at the end of this document.
  2. Conditional Admission: Conditional admission is available for students who have not met our English proficiency requirement but otherwise meet our academic requirements for admission. A conditional I-20 will be issued for Intensive English but not the student's academic major.
  3. Undergraduate and Intensive English Application Processing: Undergraduate and Intensive English applications are processed by the Office of International Education. Students will need to use their individual email address to create an account to start an application and upload documents. Students may also log into their account to check their application status.  *The same email address should never be used for more than one student.
    1. Application Materials: We accept undergraduate or Intensive English application materials electronically per the instructions on this page.
    2. Test Scores: We accept most test scores submitted electronically. For SAT and ACT, official results must be sent to WSU directly from the testing company.
    3. Application Status: For undergraduate or Intensive English applications, you will be copied on the automated email messages sent to students to notify them of the receipt of their application materials and reminders of any missing items for their application.
    4. Application Processing Time: Application processing times vary depending on the Service Level you pay for. You may choose one of the following:
      • Premium Service (US$250) – 3 business days
      • Standard Service (US$150) – About 2 to 3 weeks
      • Basic Service (US$75) – About 4 to 5 weeks
        Processing time does not begin until we have received all required application materials; it does not include the time that we are waiting for missing items or document verification. After we review the application, you will be sent another email to inform you of the student's application status.
    5. Common App Application: While Wichita State University accepts Common App applications, agent information is not included on the Common App. If students insist on using Common App to apply to Wichita State University, agents must notify Agent Support Team (agents@wichita.edu) about the application as soon as possible. Eligibility of a service fee is not guaranteed in case of delay of notification.
  4. Graduate Application Processing: Graduate applications are processed by the Graduate School, which has different application requirements and business processes from that of undergraduate and Intensive English applications. Students will need to use their individual email address to create an account to start an application and upload documents. Students must log into their account to check the status of their application.
    1. Application Materials: The Graduate School accepts electronic submission of application materials according to the instructions on this page.
    2. Test Scores: All test scores must be sent to WSU directly from the testing company. All transcripts and diplomas must be officially attested by a school or government official; they may not be attested by the agent or notary public.
    3. Application Processing Time: Graduate applications cannot be expedited and may take several weeks to process depending on the Graduate School's current application volume and the department to which the student has applied for admission. *IMPORTANT NOTE: Standard and Premium level processing are NOT available for graduate applications.
    4. Application Fee: Application fee varies depending on deadlines as listed on this page.

II. Important Information

  1. Exceptions: Agents cannot negotiate for changes to these guidelines nor can we make special exceptions for some agents.
  2. Exclusive Arrangements: WSU cannot appoint any agency as our "exclusive" representative for a particular city or country.
  3. Preliminary Evaluations: We cannot provide preliminary evaluations of transcripts. Students must formally apply for admission and submit all required application materials in order for the University to determine a student's admissibility. Admission to Wichita State University is not guaranteed.
  4. Application Fee Waivers: We cannot waive our application fees. Applications that are submitted without the required fees will not be reviewed. 
  5. Enrollment Deposits:  Except for applicants who are physically located in Bangladesh, Democratic Republic of Congo, Nigeria, and Fujian Province in China, students are not required to pay an enrollment deposit after receiving an admission offer. If desired, a student may send a pre-payment of tuition and fees. However, this is completely optional for the student. For details on the enrollment deposit, please visit our Enrollment Deposit and Refund Policy page.
  6. Applicants from Travel Ban Countries: When receiving applications from students who are citizens of countries subject to travel bans, we will inform them of the applicable visa restrictions. If the applicant chooses to proceed, we will process the application upon receipt of the application fee. If the applicant is already in the U.S. or ultimately enrolls at the university, the agency will be eligible to receive the applicable service fee.

III. Expectations for Agents

  1. Code of Conduct: Wichita State University expects all agents to conduct themselves in a professional manner. Our database tracks all conduct violations including, but not limited to:
    1. Complaints from students about an agent's dishonest business practices.
    2. Agents who habitually submit applications for students who either use a WSU I-20 to enter the U.S. but fail to enroll or immediately transfer to another institution.
    3. Agents who repeatedly submit applications with fraudulent transcripts or falsified bank statements.
    4. Agents who regularly send students who cannot afford to pay all their educational expenses.
    5. Agents who notify students that they can guarantee admission on behalf of Wichita State University.
    6. Misleading students about what fees they must pay. Except for applicants who are physically located in Bangladeshi, DR Congolese, Nigerian, and Chinese applicants from Fujian Province, enrollment deposits are not required by Wichita State. However, a student may opt to pre-pay tuition directly to Wichita State University, which may improve the student's chance of getting a visa. Agents should not ask students to be reimbursed for fees that they did not pay. However, if the agent paid a WSU fee for the student, the agent may request reimbursement from the student. If desired, the agent may also charge a counseling fee to the student for their services.
      *IMPORTANT: Wichita State University will terminate its relationship with any agency that repeatedly violates our Code of Conduct.
  2. Sub-Agents: Wichita State University does not work with sub-agents. Agencies that work with sub-agents are responsible for their sub-agents record keeping, code of conduct, and payment.

  3. Disagreement between Agency and Student: Occasionally, students may complain about the actions or performance of the agent representing them. Wichita State University prefers to remain neutral in these disagreements. We recommend students and the agent work out any differences they might have. If a student writes to us and indicates that he/she no longer wishes to work with an agent, we have no choice but to act according to the student's wishes since the student has the legal right to authorize or revoke the authorization of anyone who has access to his/her application and student records.

  4. Expiration of Agency Authorization: Wichita State University reviews agency performance on a yearly basis. Agencies that do not send us any applications in three consecutive academic years will no longer be considered authorized agencies.

  5. Changes to Guidelines: We review our Guidelines for Agents at least once a year at the end of the academic year. However, changes could be made during the year. Wichita State University will notify agents whenever changes are made.

  6. Signatures: Agents are not required to sign any paper documents to become one of our official agents. However, when signing up to become one of our agents, you must agree to abide by these guidelines.

IV. Service Fee Payments

  1. Service Fee Amount: The amount of your Service Fee for each student will vary depending on the program level of students you send to Wichita State. The following amounts of Service Fee will be paid for the new students during the first semester/session they enroll at Wichita State University.
    a. Service Fee for Undergraduate and Graduate Students
    Program Level Enrolled in Fall or Spring Semester Enrolled in Summer
    Undergraduate US$2,400 for each student US$1,150 for each student
    Graduate US$2,050 for each student US$1,000 for each student
    b. Service Fee for Intensive English Students
    Program Level Enrolled in Fall or Spring Semester Enrolled in October, March or Summer
    Intensive English on Campus US$1,000 for each student US$500 for each student
  2. Payment Schedule: For students who enroll at Wichita State, your agency service fee will be processed according to the following schedule:
    Payment Schedule
    Semester or Session of Enrollment Agency Statement of Account Sent
    Fall Semester and October Session November 16th
    Spring Semester and March Session April 16th
    Summer Session July 16th
  3. Payment Method: Overseas agents will receive Service Fee payment through wire transfer to their bank account. Agents in the U.S. or have a bank account in the U.S. will receive the payment by check sent by post.
  4. Payment Process: According to the schedule listed above, you will receive a Statement of Account if you sent us students during that academic year. You will be asked to:
    1. Verify the students listed in the Statement. If discrepancies are found between the Statement and your record, you should contact us as soon as possible. If you fail to notify us of any discrepancies within one calendar year of the Statement, you automatically forfeit any claim to the Service Fee in question.
    2. Use the link provided in the Statement of Account email to upload your invoice on your company letterhead. The invoice must include the following information:
      • date
      • invoice number
      • amount
      • description, i.e. list of students enrolled in that semester
    3. Upload other supporting documents depending on your banking location. Required documents will be specified in the Agency Statement of Account sent to you.
    4. We will process your Service Fee payment upon receipt of all required documents from you. The payment process may take 2-4 weeks depending on your banking location.
    5. We will not issue an Agency Statement of Account if your agency did not send us new students enrolled during a semester.
  5. Service Fee Expiration: After we send out your Agency Statement of Account, you have up to one calendar year to send us an invoice (and any required supporting documents) or to notify us of any errors in the Agency Statement of Account. After one year, you are considered forfeiting any claim to the Service Fee in question.
  6. Conditions: In order to be paid a Service Fee, the following conditions must be met:
    1. All students must be enrolled full-time by the date the Agency Statement of Account is sent (see the above table).
    2. Agents will NOT be paid a Service Fee for any student who does not enroll full-time at Wichita State University for any reason. As such, agents should only send applications for students who are truly interested in attending WSU.
    3. Service Fee payments will be paid for only NEW students during the first semester they enroll at Wichita State University. No Service Fee will be paid for any subsequent semesters the students enroll at the University.
    4. Students must have admission to the Intensive English Language Center or to a degree-bound academic program in order for a Service Fee to be paid. Service Fees will not be paid for students with Guest Admission.
    5. Only the agent who assisted the student during the application process may be eligible for a Service Fee. If the student changes agents after receiving admission or if we have no evidence that an agent was involved during the application process, no Service Fee will be paid. At no time will a Service Fee be paid to two different agents for the same student.
    6. When assisting students to apply to Wichita State University, you must fill out your agency name and contact information on the student's application form in order to be eligible for a Service Fee.
    7. Because the U.S. Department of Education forbids the payment of commissions for the recruitment of American students, WSU cannot pay any agents who send us students who are U.S. citizens or permanent residents.
  7. Negotiated Fee Payment Amounts: There will be no exceptions regarding the Service Fee amounts nor the dates of payment as described in these guidelines. The amount of our Service Fees is fixed and cannot be negotiated.
  8. Taxes: You will be responsible for paying any taxes that might be owed for Service Fees that you have been paid. Depending on your country's tax treaty with the United States, taxes may be withheld from your Service Fee payments.
  9. Privacy Laws
    1. In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), student records are considered confidential.
    2. Wichita State University adheres to General Data Protection Regulation (GDPR) standards.
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