Faculty and Staff Support Services

Web Conferencing and Video Support

The Office of Technology Services (OTS) partners with the university to provide support for video and web conferencing. The College of Health Professions primarily uses Microsoft Teams for meetings and online course conferencing.

If you have questions or need support, please submit an IT/OTS help ticket at www.wichita.edu/desktoptickets 

If you need immediate help or training using the classroom camera to record a live lecture in one of the CHP master classroom, please stop by our OTS office in room AH 100 or contact Campus Media Services (CMS) at 316-978-3588.

College Websites

If you have a departmental webpage update, question, or concern, please notify your department's website point person.

Any departmental web point person may submit web requests to the CHP Web Team. This person can also request training and access to help update their department's webpages as needed. For both types of requests, please email chpweb@wichita.edu. 

College Social Media

Have a student, faculty or staff story, event, acknowledgement, or announcement you would like featured on CHP’s social media? We would love to share it!

Send your information, along with any photos, links, or other relevant media to chpweb@wichita.edu

Stay connected with us to see the latest news, photos, events, industry updates, and more!

Classroom Training and Support

OTS and WSU Media Resources Center (MRC) work together to support our podium, media box, and master classrooms. Any new faculty or staff that use these classrooms will need to go through official WSU training to receive an assigned key while employed at WSU.

Classroom Training and Key Checkout- Every semester a WSU Today news announcement from Media Resources Center (MRC) is sent to CHP with available training dates and times.

• First level help – During class time and regular business hours of operation, OTS can provide general troubleshooting support by calling 316-978-3608, stopping by the OTS office (AH 100) or submitting an IT/OTS help ticket at www.wichita.edu/desktoptickets.
• Second level help – If OTS is unable to respond to your issue, please call MRC for support at 316-978-3588.

Schedule the OTS BYOD Classroom (AH 100A)

The Ahlberg Hall 100A classroom is available for scheduling exams or any other training needs. To schedule this classroom contact Jennifer Anozie.

 

Student Study Lab Area

Located in Ahlberg Hall room 100, the student study lab is open to use anytime. This lab also has a network printer, and digital scanner that students may use. Any print jobs will be charged on the student's university Paper Cut account.

Instructional and Software Support

The Office of Technology Services has an Instructional Design Specialist who is available to assist faculty and staff in using various university-support technology software.  If you have any questions, need training or support on any of these topics or other technology tools not listed please submit an IT/OTS help ticket at www.wichita.edu/desktoptickets.

General support areas can include, but are not limited to:

• Blackboard Ultra - university-supported Learning Management System (LMS)
• Qualtrics - survey creation, analysis, and management tool
• MS Office Suite/Office 365 - MS Word, Outlook, PowerPoint, Excel, Publisher, Teams, OneNote, OneDrive programs.
• Adobe Creative Cloud Suite - limited support
• Microsoft Teams - web conferencing tool

Temporary Checkout Options

A laptop can be checked out to be used in a classroom. The laptop will only be checked out temporarily. Please return the laptop after class. Students are not allowed to check out OTS laptops.

Due to limited stock of media and computer equipment, most items can only be checked out temporarily. If we do not have any in stock you will need to wait until the next fiscal year to request checkout again. These items will be checked out on a first come, first served basis.

Items available for checkout include:

• Laptop
• Owl Conference Camera
• Webcam
• Handheld wireless presenter device
• Microphone stand
• USB Plug and Play Yeti Microphone