Use systems logic to dissect problems and to study interaction between problem components.
Design networked solutions to urban concerns which systematically apply the resources
of governmental and NGOs through collaborative networks that minimize suboptimization
in the application of community resources.
Use a variety of performance improvement tools (such as performance measurement, program
evaluation, survey research, strategic planning) to monitor and improve the effectiveness
of collaborative networks.
Engage citizens in collaborative networks facilitating democratic processes and encouraging
coproduction of community improvement.
Define and balance competing dimensions of performance in ways that maximize the long-term
well-being of the community.
Develop an improved understanding of the connection between governmental and citizen
behavior and how public leadership can be instrumental in transforming citizens into
community assets.
Receive and give criticism of professional products for improved organizational performance.
Employ logic and critical thinking skills in the discussion of public policy concerns
and to apply outcomes to policy solutions.
Course Description:
A number of forces are converging including those associated with the global economy
that demand changes in the way that government relates to community including nongovernmental
organizations (NGOs). This class uses systems logic to explore how networked solutions
might be formed joining the resources of governmental agencies, NGOs, and citizens
as coproducers of community improvement. Systems logic and collaborative networks
are designed to reduce suboptimization in investment of public resources through collaborative
investment. This class encourages students, who are the future of public administration,
to view citizens as assets rather than liabilities and illuminates the connection
between the behavior of public agencies and the behavior of citizens. Governments
that appeal to narrow bands of self-interest will encourage citizen to behave similarly
by retreating from responsibility to community into behavior that is increasingly
driven by self-interest. Conversely, public agencies who behave in ways that are consistent
with the long-term well-being of community are more likely to successfully engage
citizens in ways that improve the functioning of government and enlist commitment
to community. This class demonstrates how citizens; as individuals, as constituents
of government, and as members of NGOs can become coproducers of community improvement.
Major Topics Covered:
The Environment of Public Administration - Globalization, Global Economy and the Perfect
Storm
Performance Improvement Tools and Advising Networked Solutions
From Government to Governance: Competing Views of Public Administration
Community Systems and Collaborative Networks: From Government to Governance
Community
Citizen Engagement, Neighborhoods and NBOs: Neighborhoods as Socio-Geographic Forms
of Community
Public Education, Community Development and Networked Solutions to Public Education
and Poverty