Harpool featured in story on car insurance in Kansas
April 29, 2023
By Barton School of Business
The Power of Natural Language Processing
Summary: The conventional wisdom around AI has been that while computers have the edge over
humans when it comes to data-driven decision making, it can’t compete on qualitative
tasks. That, however, is changing. Natural language processing (NLP) tools have advanced
rapidly and can help with writing, coding, and discipline-specific reasoning. Companies
that want to make use of this new tech should focus on the following: 1) Identify
text data assets and determine how the latest techniques can be leveraged to add value
for your firm, 2) understand how you might leverage AI-based language technologies
to make better decisions or reorganize your skilled labor, 3) begin incorporating
new language-based AI tools for a variety of tasks to better understand their capabilities,
and 4) don’t underestimate the transformative potential of AI.
Dotty Harpool, Executive Director of Engagement and Prominence at the Barton School of Business at Wichita State University and a senior educator in marketing, was quoted in an article in WalletHub.
Dotty shares the most important things to look for when shopping for car insurance,
and advice she'd give to a first time car insurance shopper. Read the full article
at WalletHub.com