Airline Quality Rating report to be announced Monday, May 3
April 26, 2021
By WSU Strategic Communications
Contact: Lainie Mazzullo-Hart, director of news and media relations, 316-978-3409 or lainie.mazzullo@wichita.edu.
On Monday, May 3, findings from the Airline Quality Rating (AQR) will be announced.
The AQR is a report on how the nation’s largest commercial airlines performed in the
past year.
Now in its 31st year, the AQR originated at Wichita State University’s W. Frank Barton
School of Business and ranks as the premier statistical study of major airline performance
in the U.S. An objective comparison of airline quality, it is the nation’s longest-running
study of its kind.
2020 was no doubt a unique year that presented one of the most complex sets of challenges
ever for the airline industry. A media release and full report – as well as opportunities
to conduct interviews with WSU’s lead researcher Dean Headley, emeritus associate
professor of marketing in the Barton School – will be available May 3.
Wichita State University serves as the Kansas urban-based research university, enrolling
more than 15,000 students from every state in the U.S. and more than 100 countries.
Wichita State and WSU Tech are recognized for being student centered and innovation
driven.
Located in the largest city in the state with one of the highest concentrations in
the United States of jobs involving science, technology, engineering and math (STEM),
Wichita State University provides uniquely distinctive and innovative pathways of
applied learning, applied research and career opportunities for all of our students.
The Innovation Campus, which is a physical extension of the Wichita State University main campus, is one
of the nation’s largest and fastest-growing research/innovation parks, encompassing
over 120 acres and is home to a number of global companies and organizations.
